In 1999 Stazioni Marittime S.p.A. inaugurated a modern Ferry Terminal, where which businesses
serving the urban area operate alongside those targeted at ferry traffic, due to a complete computerisation
of the embarkation procedures and to modern and functional infrastructure and services.
The Terminal, situated in the Calata Chiappella area, in a strategic position between the four berths
of Ponte Colombo and the five of Ponte Assereto, is an important reference point
for passengers en route to Sardinia, Sicily, Corsica, Spain, Tunisia and Morocco.
This Terminal was designed to manage the large flow of passengers, heaviest during the summer periods,
and provide the facilities, quality and standard of services and comfort required
by the changing and ever-growing needs of the tourist market in general and the ferry market in particular.
The building consists of several levels covering a total floor surface of about 12,000 metres
without architectural barriers.
Indoor, in addition to offices, ticket offices and passenger waiting-rooms,
there is a shopping centre with a large supermarket and various other businesses and services.
The shopping centre, designed to provide a space for passengers to spend time prior to embarking,
can also be used by the general public on a year round basis: thus it has created a valuable alliance,
in as much as the structure does not depend exclusively on the seasonal ferry traffic
but is fully exploited as an integral part of the city.
The Terminal has two panoramic promenades to access the embarkation and disembarkation areas
as well as a connection with the adjacent quay for the so-called “city boat” that operates between
the commercial and the tourist city harbour.
All of this makes the building an ideal access point from the city to the port.
The relevant security measures and controls allow surveillance of all access points and areas of operation,
while embarkation points can only be accessed by ticket-holding passengers.
Every year, an average of 3,000,000 passengers, 900,000 cars and 300,000 commercial vehicles
pass through the Genoa Harbour ferry area, with peaks during summer weekends
of 120,000 passengers and 40,000 cars.
In addition to constant monitoring of traffic conditions, fixed signals and variable messages
on electronic display signs, these large flows of traffic are also managed
by a system of telecommunications and computerised technologies, with nineteen check-in points
that can control and direct the traffic, speeding up access time to the embarkation areas.
The commercial vehicles use different routes from the passenger vehicles
and these are appropriately signed and monitored.
In response to the differing needs of the non-Schengen traffic to which new security regulations apply,
three areas have been created specifically for traffic to Tunisia and Morocco,
appropriately marked off and equipped with police and customs posts.